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Customer Stories: Brodies LLP

Unlocking Law Firm Success: The Trusted 10 Year IT Partnership Between Brodies LLP and Trustco.
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Trustco is a partner we trust to proactively provide us with accurate advice and to work on our behalf with 3rd party vendors. Combining deep technical knowledge and excellent customer service, Trustco always goes above and beyond the call of duty.
Damien Behan. Innovation & Technology Director. Brodies LLP.

About Brodies

Brodies LLP, one of the UK's leading law firms, faced the challenge of scaling their operations while maintaining data security and controlling operational costs. Brodies partnered with Trustco to address these critical issues and achieve a future of sustainable growth and innovation. 

With a steadfast 10 year partnership, Brodies and Trustco have forged an enduring alliance built on trust and reliability. As Brodies expanded, Trustco have provided unwavering support, helping them navigate technology's ever-evolving landscape. We seamlessly integrated our IT expertise into Brodies' operations, foreseeing their unique needs and ensuring their systems worked harmoniously.

Together, we've upgraded and optimised infrastructure, enhancing scalability and performance. Our proactive approach extends to physical installations, asset management, and advanced security solutions. For law firms seeking a dedicated, long-term IT partner, Trustco stands as a testament to the benefits of a trusted relationship that fuels success. 

Setting the stage for a brighter future in a rapidly changing technological landscape.

Legal & Professional Services.

Private and public sector clients

Founded: 1867

ISO27001 accreditation

Cyber Essentials Plus

UK and international operations

Stringent privacy and security adherence

Client Challenges

Navigating Growth in a Complex Landscape.

As Brodies LLP experienced remarkable growth, they faced an escalating number of users and an increasing demand on their IT infrastructure. These challenges prompted the urgent need for a strategic partner capable of architecting an infrastructure designed to manage the heightened workloads effectively. 

The Brodies IT team, tasked with managing and maintaining numerous systems, had an inherent need to streamline and consolidate their technology infrastructure. However, they faced the challenge of avoiding added complexity that would further strain their resources and budgets. 

System Scalability & Agility Issues

Brodies had to contend with system scalability challenges, making it imperative to enhance infrastructure agility to meet evolving workloads.

High Operational Costs

The cost of maintaining and operating their IT systems had escalated, significantly impacting their operational expenses.

Reliable Technical Expertise

Brodies sought partners with reliable technical expertise to streamline their operations and address their complex IT requirements.

Data Security Concerns

In the face of the global surge in cyber threats, Brodies' data security concerns had grown increasingly multifaceted, encompassing issues related to multi-cloud environments, remote work setups, user training, compliance, and disaster recovery.

Legacy Systems Management

Maintaining legacy systems had become time-consuming, leading to high operational costs and impeding project progress.

    Client Objectives

    Brodies sought a trusted, consultative partner with technical expertise to understand their unique needs, financial constraints, and multifaceted security concerns, offering optimal value in solutions while addressing evolving cybersecurity threats and maintaining operational efficiency
    Michelle Cope, Trustco Sales Director

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    Solutions Implementation

    Trustco's multifaceted approach addressed infrastructure enhancement, virtualisation, self-aware solutions, and security, positioning Brodies for operational efficiency, security, and scalability.

    Solution Highlights: 

    Infrastructure Enhancement: Trustco conducted a thorough analysis of Brodies' existing infrastructure, focusing on compute and data storage, to understand their requirements and scalability needs. 

    Custom Infrastructure Design: Trustco designed a flexible infrastructure with advanced technology to handle increased workloads and provide seamless scalability. 

    System Scalability & Agility

    Trustco addressed these challenges to adapt to evolving workloads.

    Reliable Technical Expertise

    A partnership with Trustco streamlined operations and resolved complex IT issues.

    Data Security

    Trustco's solution covered a range of security concerns, including cyber threats and compliance.

    Cost Reduction

    The solution reduced operational support costs.

    Virtualisation with Proof of Concept

    Trustco introduced virtualization carefully, providing a proof of concept to alleviate concerns.

    Self-Aware, Self-Healing Solutions

    Trustco's solutions included self-aware, self-healing features and predictive analytics for proactive planning.

    Partnership Approach

    Trustco worked closely with Brodies' IT teams, aligning with their goals and objectives.

    Comprehensive Services

    Trustco offered a range of services, including network overhauls, cloud migrations, and procurement.

    Simplified, Robust Security

    Trustco implemented a simplified yet robust security solution that aligned with operational requirements and addressed data security concerns.

    SIEM and MDR Implementation

    Security Information and Event Management (SIEM) and Managed Detection and Response (MDR) systems, with AI and cybersecurity professionals, identified and remediated issues, providing a fully managed Security Operations Center (SOC).

      The Results

      Partnering with Trustco allowed Brodies to transform challenges into opportunities, setting the stage for a future of sustained growth and innovation. The customer now enjoys a flexible and scalable infrastructure, reduced operational costs, trusted technical partnership that can be called upon to discuss any needs, and fortified, resilient, data security. 

      Ready to find out more?

      Contact us today discover how we can make your technology an asset. Your success story starts with Trustco 🚀.